Account & Billing
For everyone with any subscription.
FAQ
- How can I get a subscription/plan for X students?
- I purchased a subscription but have a lower student capacity than expected.
- Do you automatically renew subscriptions? What about cancellations?
- Is Off2Class a subscription?
- What do you mean by ‘student capacity’?
- Is Off2Class free?
- I signed up for the Free Account, I don’t want to buy anything. Can you make sure you don’t charge me?
- How can I get support on a free account?
- What lessons can I access on the Free Account?
- My payment failed on a subscription renewal, can you try running it now?
- How can I learn more about Whitelabel
- What is the training & development fee for a Multi-teacher subscription?
- How much does a subscription cost? / What is your pricing for a paid account?
- How can I change/reset my password?
- Do you offer discounts?
- How can I delete my account?
- How can I unsubscribe from marketing emails?
- Why can't I change my subscription?
- Do you offer free trials? / How long is the free trial?
- Why can't I access my account?
- Do you have an referral/affiliate program?
- Does Off2Class work in China?
- Do you have an app? / Can I use Off2Class without an internet connection?
- What are the system/technical requirements for using Off2Class?
- How can I remove students from my subscription?