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Help Center
Account & Billing
Teachers: Getting Started
Teachers: Off2Class 101
Teachers
Lesson Library
Classroom
Student Management
Teacher Panel
Settings
Owners & Managers
Teachers
Students
Managers
Import
Courses
Classes
Export
Dashboard
Settings
Ratings
Single sign-on (SSO)
Other
Account & Billing
Subscriptions
Payments
Whitelabel
FAQ
Educational Materials
Materials
Pedagogy
Product & Publishing Updates
Account & Billing
How can I edit my personal details?
Subscriptions
Is Off2Class a subscription?
What do you mean by ‘student capacity’?
Do you automatically renew subscriptions? What about cancellations?
I need a subscription for X students, but the next tier up is Y students?
How can I change my subscription?
How can I cancel my subscription?
What different subscriptions do you offer? (Free, Standard and Premium)
How can I renew my subscription?
How can I create a subscription?
How can I pause or suspend my subscription?
How can I locate the lessons available on my Free subscription?
How can I locate the lessons available on my Standard subscription?
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Payments
Can I have a receipt or invoice?
I tried to buy a subscription but my payment failed, what should I do?
How can I check if my payment was successful?
How can I get a receipt or tax invoice?
How can I change my payment details?
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Whitelabel
How can I add Whitelabel to my subscription?
How can I set up Whitelabel on my account?
FAQ
How can I get a subscription for X students?
Is Off2Class free?
I signed up for the Free Account, I don’t want to buy anything. Can you make sure you don’t charge me?
How can I get support on a free account?
What lessons can I access on the Free Account?
My payment failed on a subscription renewal, can you try running it now?
How can I learn more about Whitelabel
What is the training & development fee for Enterprise?
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