I purchased a subscription but have a lower student capacity than expected.
In this article, we'll cover important information you need to know when moving from a free subscription to a paid one.
Who this is for: teachers
Available to: teachers on free and paid subscriptions
Before you start: Nothing.
When you move from a free subscription to a paid one, student capacity doesn't accumulate. Your capacity becomes the number of students in your paid subscription.
The free subscription gives access to a limited number of lessons across the Lesson Library. A paid subscription gives access to the full Lesson Library, all Independent Practice (Homework), assessments and the full Placement Test. Paid subscriptions start with a 5-student capacity.
For example, if you add 20 students on a free subscription and then move to a 5-student paid subscription, your new capacity is 5 students. You need to either remove students from your account or buy a subscription with a larger student capacity.
Can I screen-share lessons to more students than my capacity?
Yes. Your student capacity is the number of students you register and manage in your account: the students who get their own login, complete Independent Practice and assessments, and check their progress reports outside of class.
It doesn't limit how many students can be in a live class. You can screen-share any lesson to a larger group. Students who aren't registered on your account won't have their own access to that lesson, its Independent Practice or progress tracking after class.
Registering a student gives them Independent Practice, assessments and progress tracking outside of class. It isn't needed for live attendance. To give more students their own access, add them to your account, within your subscription's capacity.