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Remove or delete a student

In this article, we'll cover how to remove or delete a student as a teacher or as a manager.

Who this is for: teachers and managers

Available to: teachers on paid subscriptions. Removing and deleting students as a manager needs a paid multi-teacher subscription.

Before you start: on a multi-teacher subscription, a teacher can only remove students once a manager turns on Allow teachers to remove students. Nothing else is needed.

Important: if your account is rostered through SSO, manual rostering of teachers, students and classes is turned off. Ask your coordinator or IT contact to remove the student for you. See Rostering via SSO (Clever and ClassLink).

Contents

Removing a student takes them off your account and frees their place for a new student. You can reactivate a removed student later, and their work history is kept. Deleting a student is permanent and removes their account and data.

Remove a student as a teacher

  • Teachers on single-teacher paid subscriptions can remove students. Permanent deletion isn't available on single-teacher accounts, so removing is how you take a student off your account.
  • Teachers on multi-teacher subscriptions can remove students only if a manager has turned on Allow teachers to remove students.
  • Teachers on free subscriptions can't remove or delete students.
  • Managers on multi-teacher subscriptions can permanently delete students. See Delete students as a manager.
Removing a student from the Student Info & Settings page.
  1. Go to the Student Management Panel.
    1. If you also have the manager role, open the Management menu and select Students.
  2. Select the student's name.
  3. Select Student Info & Settings.
  4. Select Remove Student.
  5. Select OK.

Result: the student no longer appears in your student list.

Note: if you don't see Remove Student, your account doesn't let teachers remove students. Ask a manager on your account to remove the student, or to turn on the setting for you.

Remove students as a manager

Managers can remove and delete students only on paid multi-teacher subscriptions. If you teach on a single-teacher account, use the teacher steps above.



Tip: to work with many students at once, select multiple students by email.

Removing students with Bulk actions on the Students card.

  1. Go to the Enterprise Management Panel.
    1. If you also have the teacher role, open the Management menu and select Enterprise.
  2. Select the Students card.
  3. Select the checkbox beside each student you want to remove.
  4. In Bulk actions, select Remove Students, then select Submit.
  5. Select Remove.

Result: the selected students are removed, and their places are free for new students.

Delete students as a manager

Important: deleting a student is permanent and can't be undone. The student's data is removed within 30 days. Their email address can be used again straight away.

Permanently deleting students with Bulk actions on the Students card.
  1. Go to the Enterprise Management Panel.
    1. If you also have the teacher role, open the Management menu and select Enterprise.
  2. Select the Students card.
  3. Select the checkbox beside each student you want to delete.
  4. In Bulk actions, select Permanently Delete Students, then select Submit.
  5. Select Delete.
  6. Enter delete in the confirmation field, then select Delete.

Result: the students are deleted. To teach one of them again, add them as a new student.

Things to know

Note: a removed student can be reactivated with their full work history, as long as the same email address is used. See Transfer or reactivate a student.

Note: if you're getting a district account ready for a new school year, see the End-of-Year Procedures guide.

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