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      How can I handle error messages when adding multiple teachers at once?

      In this article, we'll cover how to handle error messages when adding multiple teachers at once.

       

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      Handling the “email already exists” error message.


      This error message can mean a few different things:

      The email is already registered to your account as a student, teacher or manager.

      • If a student profile was accidentally created, you can permanently delete the student and then try adding them as a teacher again.
      • If you’re attempting to help a teacher regain access (i.e. change a password), you can edit their account. 
      • If you’re attempting to give a manager teacher access, you’ll need to contact us, and we’ll be happy to help you.
      The email is registered to another account.
      • Contact us and we’ll be happy to help.
      The email was removed/deleted.
      • Contact us and we’ll be happy to help