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      How can I change/reset my student's password?

      In this article, we'll cover how to change/reset your student's password.

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      If your student forgets their password or reports that they cannot log into their account, you can change their password.

      Start in Student Management and click your student's name

      Click 'Student Info & Settings'

      Enter updated information

      1. Password: Must be at least 8 characters long.
      2. Confirm Password
      3. Update student: Click to save changes

      Note: Only students on paid accounts can have their password changed. However, students can still reset their own password by clicking 'Lost Password' on the login page. 

      Note: A "blacklisted password" pop-up message means the password chosen is too weak. Please create a stronger password to ensure the account remains secure.