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How can I remove a student? 

In this article, we'll cover how to remove or delete student accounts as a teacher or manager.

The features mentioned in this article are only available to Teachers on paid subscriptions. 

If your account is rostered via SSO (Clever or Classlink), manual rostering of Teachers, Students, and Classes is disabled. Please contact your coordinator or IT contact for help with rostering. Learn more in this Help Article.

When a student stops learning with you, you will want to remove them from your account so as to make room for a new student.

This article is composed of two sections:

  1. Removing students as a teacher
  2. Removing and deleting students as a manager


Removing students as a teacher

Teachers cannot permanently delete a student, but they can remove them from their account. If a former student returns to work with you, you can reactivate them, and all their work history will be saved!

teacher-remove-student
  1. Click 'student management' in the top left.
    1. If you also have the enterprise manager role, hover over management, then click 'students'
  2. Click on the student you want to remove
  3. Click 'student info & settings'
  4. Click 'remove student' then click 'ok'

If the 'Remove Student' button is not visible, please contact your account manager to either remove the student for you or give you the needed permission to do so yourself.


Removing and deleting students as a manager

Removing students as a manager is only available on paid multi-teacher subscriptions.  

  1. Removing students as a manager
  2. Deleting students as a manager

To remove or delete multiple students quickly, you can select multiple students by email to perform bulk actions. 

Removing students as a manager

manager-remove-student

  1. Click 'management' in the top left.
    1. If you also have the teacher role, hover over management, then click 'enterprise'
  2. Click the 'students' card
  3. Select one or multiple students by clicking on the box to the left of the student's name.
  4. Click 'remove students' in the bulk actions menu at the bottom, then click  'submit'. 
  5. Click 'remove'

Deleting students as a manager

Deleting a student is permanent and irreversible. 

manager-delete-students
  1. Click 'management' in the top left.
    1. If you also have the teacher role, hover over management, then click 'enterprise'
  2. Click the 'students' card
  3. Select one or multiple students by clicking on the box to the left of the student's name.
  4. Click 'permanently delete students' in the bulk actions menu at the bottom, then click  'submit'. 
  5. Click 'delete', type 'delete' into the form and then click 'delete'